Client A manages a world-wide sales team with approximately 8,000 endpoints (desktops, laptops, tablets) from headquarters in Boston, MA. A device in the Dubai office crashes. The broken device is overnight shipped to Boston, and a loaner device is shipped to Dubai. Once the device is repaired, the devices are again shipped overnight back to Dubai & Boston, respectively. This leads to lost productivity and significant shipping expenses. Instead, using SprinxleIQ™, IT management in Boston could immediately remediate the device utilizing remotepower management, remote KVM, remote secure erase and remote re-imaging.
Client B manages approximately 3,500 large headless kiosks across the US from headquarters in Dayton, OH. Client B sends technicians to all 50 states to manually remediate each problem kiosk. This requires significant downtime and travel expense. Instead, using SprinxleIQ™, IT management in Phoenix can remotely remediate the device utilizing remote power management, reboot, re-imaging, etc.. resulting in significant savings in labor, travel expenses and downtime.
Client C manages approximately 12,000 endpoints (desktops, laptops) across North America from headquarters in Los Angeles. Corporate IT identifies a security threat and schedules a patch to protect their environment. Unfortunately, not all endpoints receive the patch because were powered off and others were experiencing OS failure. Instead, using SprinxleIQ™, Client C could remotely power-on the devices and install the patch. SprinxleIQ™ could also be used to perform a KVM hardware diagnostic and send a new image to a device to get the patch delivered. This would result in a significant improvement to the security of the environment.